We’re here to help our patients to reach their full health potential. We do that through a team approach to medical and dental care, with each patient at the center of their team. Our family doctors, specialists, nurses and medical assistants all work together to coordinate the best care plan for each patient. We also offer many additional healthcare services, like blood tests, X-rays, ultrasounds and a pharmacy on site to help make coordinating your healthcare convenient.

We’re taking new patients every day. Let’s get started.

To become a new patient:

• Call (315) 476-7921.
• Save time. If you wish, you may download and print your new-patient medical information packet, fill it out and bring it to your first appointment.
  • SCH_ConsentToTreatment_Release_of_Info.pdf
  • SCH_SBHC_ENROLLMENT_PACKET_SPAN.pdf
  • SCH_Registration_Packet_SPAN.pdf
  • SCH_2019_SBHC_ENROLLMENT_PACKET_ENG.pdf
  • SCH_Registration_Packet_Eng.pdf

Make an appointment (for current patients):

If you are a current patient, call your preferred location to make an appointment there.

• Main Office (Salina Street) (315) 476-7921
• East Health Center (Fayette Street) (315) 474-4077
• West Health Center (Oswego Street) (315) 424-0800

To have your child become a Syracuse Community Health patient through our school-based services:

To enroll your child to receive services at a school-based health center, contact your school’s office or school nurse.

Paying for your care.

We will never turn a patient away because they don’t have insurance or can’t afford to pay. SCH participates in a variety of insurance plans including but not limited to those listed below. Participating insurances are subject to change without prior notice. Please be sure to check with your insurance for participation with the provider you are seeing. Participation with your insurance does not guarantee that all services or providers will be covered. If SCH does not participate with your insurance payment or payment plan is expected at time of service. As a courtesy, we will be happy to bill your insurance.

Participating Medical Insurance Plans

Excellus

Fidelis

Humana

Martin’s Point

Medicaid

Medicare

Molina

Tricare

UHC Community Plan and Commercial plans

Wellcare

Participating Dental Insurance Plans

Delta

Dentaquest

Excellus

Guardian

Healthplex

Medicaid

United Healthcare

We will never turn a patient away because they don’t have insurance or can’t afford to pay. SCH participates in a variety of insurance plans including but not limited to those listed below. Participating insurances are subject to change without prior notice. Please be sure to check with your insurance for participation with the provider you are seeing. Participation with your insurance does not guarantee that all services or providers will be covered. If SCH does not participate with your insurance payment or payment plan is expected at time of service. As a courtesy, we will be happy to bill your insurance.

How to apply:

SCH offers a Sliding Fee Program that allows us to discount your charges for medical and dental services based on your household income and family size. We will adjust only the amount that you must pay based on this sliding fee scale.

We offer a Sliding Scale Fee Program. Please call (315) 476-7921, ext. 2275 for more information.

All patients are encouraged to apply for this program.

Make a payment.

It’s easy to make an online payment through our secure online payment portal.

We are here to help you. We offer budget payment plans to help our patients pay their medical bills over time. Call (315) 476-7921, ext. 2275. Any member of our billing team will be more than happy to assist you.